This Article Full Text (PDF) All Versions of this Article: 1080569909336450v1 72/3/274    most recent References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Scopus Google Scholar Articles by Sapp, D. A. Articles by Zhang, Q. Social Bookmarking                         What's this?

Trends in Industry Supervisors’ Feedback On Business Communication Internships

Fairfield University, dsapp{at}mail.fairfield.edu

Qin Zhang

Fairfield University, qzhang{at}mail.fairfield.edu

The purpose of this empirical study is to explore expectations of industry insiders and identify how student interns are performing in relation to those expectations as defined by 11 performance areas. The results of a survey of 238 industry supervisors were collected over a 5-year period in the departments of English and communication at a private university in the Northeast. While the results suggest that student interns tend to meet their supervisors’ expectations in many areas, performance categories such as initiative, writing skills, and oral communication skills require increased attention in the ways we prepare students for their internships and post-graduation employment and, perhaps, the ways we help onsite supervisors develop expectations for and evaluate our interns.

Key Words: internships • assessment • business education • employment preparation

This version was published on September 1, 2009

Business Communication Quarterly, Vol. 72, No. 3, 274-288 (2009)
DOI: 10.1177/1080569909336450


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?